ZED Certification: How to get ZED certificate in India

Leadership

Leadership should drive the organization towards growth by inculcating Zero Defect Zero Effect culture. Activities that may be included (but not limited to):

• Communicating & directing all stakeholders on the ZED culture/practices
• Periodically reviewing organizational performance on the ZED parameters including regulatory requirements

Swachh Workplace

Identify and implement systems based on the requirements for cleanliness & hygiene that may include statutory & regulatory requirements, customer requirements, process and product requirements. Activities that may be included (but not limited to):

• Proper nomenclature and labeling of buildings/units/ yards/areas
• Task Identification based on the nature of the task (housekeeping / process cleaning / maintenance etc.)
• Employee Role Assignment with well-defined responsibilities – who will do what
• Training of all employees on Cleanliness & Hygiene requirements
• Identifying & implementing hygiene requirements (including personal hygiene) as per regulatory (FSSAI), customer, process and product requirements, including Pest Control
• Cleaning in Place (CIP) or Cleaning Out of Place (CIP) systems, verification and validation of cleaning effectiveness
• Documentation / SOPs/ Log-sheets depicting activity schedules
• Ensuring proper Work Area Layout for process isolation / containment
• Periodic audits/checks and action plan in case of deviations, if any, identify Root Cause and take Corrective & Preventive Actions (CAPA)

Occupational (Workplace) Safety

Identify and implement safety systems based on Hazard Analysis & Risk Assessment to identify safety requirements including statutory & regulatory requirements, customer requirements, process and product requirements. Activities that may be included (but not limited to):

• Establishing Safety Policy & communicating to all stakeholders including supply chain
• Training of all employees on safety and safety requirements
• Providing relevant Personal Protective Equipment (PPEs) to the employees/workers
• Signages & Pictograms/Pictures to alert about expected behavioral response, in adequate numbers
• Maintaining Accident/Incident register to record all incidents or accidents
• Provision of workers Amenities including personal protection kit, first-aid kit etc.
• Systems to ensure timely availability of medical/emergency services
• Maintenance of emergency response equipment
• Mock drills for emergency evacuations in case of blasts, accidents or fire
• Periodic Safety audits and action plan in case of deviations and incidents, if any, to identify Root Cause and take Corrective & Preventive Actions (CAPA)

Measurement of Timely Delivery

Identify and implement systems to measure the performance of timely delivery Activities that may be included (but not limited to):

• Recording contract delivery schedules
• Monitoring & measuring delivery timelines (On-Time in Full)
• Use of technology/systems to track and measure the deliveries

Quality Management

Identify quality aspects and implement systems for products and processes to ensure consistent, high quality products and customer satisfaction. Activities that may be included (but not limited to):

• Establishing Quality Policy & communicating to all stakeholders
• Identifying quality requirements of the customers, regulators, products and processes and implement systems to fulfill the requirements
• Identifying quality requirements of the customers, regulators, products and processes and implement systems to fulfill the requirements
• Ensuring that employees at all levels are involved in quality improvement initiatives
• Periodic Quality audits and action plan in case of deviations, if any, to identify Root Cause and take Corrective & Preventive Actions (CAPA)

Certification Requirement (Optional)

• Occupational (Workplace) Safety ISO 45001
• Quality Management ISO 9001

Photographs Required

1. Representative Selfie
2. Site Exterior Photo (2 Photos)
3. Product Photos
4. Product Labels & packagings Photo
5. Energy Source Used
6. Shop Floor (Max 5 Photographs with pdf copy)
7. Worker’s Toilet (Max 5 Photographs with pdf copy)
8. Raw Material Store (Max 5 Photographs with pdf copy)
9. Finished Goods Store (Max 5 Photographs with pdf copy)
10. Fire Extinguisher at shop Floor (Max 5 Photographs with pdf copy)
11. Fire Extinguisher at stores (Max 5 Photographs with pdf copy)
12. Sand Buckets (Max 5 Photographs with pdf copy)
13. Employees with Personal Protective Equipments
14. Safety Posters (Max 5 Photographs with pdf copy)
15. Other Safety Systems (Max 5 Photographs with pdf copy)
16. Safety training conducted (Max 5 Photographs with pdf copy)
17. Record / trend of Deliveries for last 3 months (Max 5 Photographs with pdf copy)
18. List of training conducted on Quality (Max 5 Photographs with pdf copy)