Vendor Assessment for Ball point pens on GeM

Updated on April 08, 2025 05:03:18 PM

Vendor Assessment is one aspect of vendor validation on the GeM portal. It is for quality assurance of a vendor and its product and services. It is a process for evaluation of vendors and their performance on various predefined parameters. The objective of the assessment is to recognize and develop reliable vendors so that they consistently meet or exceed expectations and requirements of the buyers. Vendor Assessment is mandatory for all OEMs excluding the exempted category.

There are several categories of products and services in vendor assessment. One of them is Ball point pens,about which we shall talk in detail about its features and specifications.

Selecting the right GeM vendor for ballpoint pens is crucial to ensuring quality and cost-effectiveness for government procurements. Beyond reputation, assessing product quality ensures that selected vendors offer pens that meet desired standards for smooth writing, durability, and comfort. These guidelines will help procurement officers and decision-makers make informed choices and secure high-quality, cost-effective ballpoint pens from reputable vendors on GeM. This systematic evaluation mechanism ultimately benefits both buyers and vendors. Vendor assessment promotes consistency and fairness, ensures equal opportunities for all vendors, and improves the overall efficiency and effectiveness of the procurement process, boosting trust and preventing fraud or unethical practices.

GeM Vendor Assessment Sample Report

  • Manufacturing Unit
  • Assembling Unit
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Benefits of Vendor Assessment

Vendor assessment offers numerous advantages for both buyers and sellers on the GeM portal:

  • Direct Access for Government Departments: All government departments can directly access pre-assessed vendors, simplifying the procurement process.
  • One-Stop Portal for Bids/Auctions: GeM provides a centralized platform for bidding and auctions, ensuring transparency and efficiency.
  • Strong Vendor Rating System: Vendors are rated based on their performance, helping buyers make informed decisions.
  • New Product Suggestions: Sellers can suggest new products, fostering innovation and meeting evolving buyer needs.
  • Seller friendly dashboard for selling and monitoring of supplies and payments
  • Seller-Friendly Dashboard: Vendors can monitor supplies, payments, and orders through an intuitive dashboard.
  • Transparency: Ensures clear communication and accountability between buyers and sellers.
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Importance of Vendor Assessment

The importance of vendor assessment are as follows:

  • Transparency and Accountability: Vendor assessment ensures transparency in the procurement process by evaluating vendors based on predefined criteria. This helps in holding vendors accountable for the quality of their products and services.
  • Quality Assurance: Through assessment, the GeM portal can ensure that only qualified and reliable vendors are listed on the platform. This reduces the risk of substandard and fake products and services being procured by government entities.
  • Fair Competition: Vendor assessment promotes fair competition among vendors by evaluating them. This encourages vendors to improve their offerings and services to stay competitive.
  • Reduced Risks: Proper assessment reduces the risks associated with procurement, such as receiving low-quality products, delayed deliveries, or non-compliance with contractual terms. This helps in safeguarding the interests of government organizations.
  • Cost Efficiency: Vendor assessment can lead to better vendor selection, resulting in cost-effective procurement decisions. It ensures that government entities get value for money by choosing vendors that provide quality products/services at reasonable prices.
  • Compliance and Legal Requirements: Vendor assessment ensures that vendors adhere to legal and compliance requirements, including licenses, certifications, and other necessary documentation. This mitigates legal and regulatory risks for government entities.
  • Enhanced Vendor Relationships: A robust assessment process fosters better relationships between government entities and vendors. Vendors are more likely to maintain high standards and provide satisfactory services, leading to improved long-term collaborations.
  • Data-Driven Decision-Making: Vendor assessment provides data and insights that can be used for strategic decision-making. This data helps in analyzing vendor performance, identifying trends, and making improvements in the procurement process.
  • Simplified Procurement: By offering a pool of pre-assessed vendors, the GeM portal simplifies the procurement process for government organizations. This saves time and effort by reducing the need for extensive vendor background checks.
  • Encouraging Innovation: Vendor assessment can encourage vendors to innovate and improve their offerings to meet the evolving needs of government entities. This leads to the introduction of newer and more efficient products and services.
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Specification of Ball point pens

When assessing vendors for ballpoint pens, the following specifications are considered:

  • Uses: General writing purposes.
  • BIS Marking: The product must be Bureau of Indian Standards (BIS) certified.
  • Color Shade: Compliance with Indian Standard Color (ISC) codes for enamel paint.
  • Packing Size: Standard packaging requirements as per buyer specifications.
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Quality Parameters of Ball point pens

The quality of ballpoint pens is evaluated based on the following parameters:

  • Process Capability: Ability to consistently produce high-quality pens.
  • Production Capacity: Volume of pens that can be manufactured within a given timeframe.
  • Quality Standards: Adherence to industry standards and certifications.
  • Territory of Operations: Geographic reach and distribution capabilities.
  • Safety: Compliance with safety regulations.
  • Suppliers: Reliability of raw material suppliers.
  • Rejected Materials: Rate of defective or rejected products.
  • Consumer Grievances: Handling of customer complaints and feedback.
  • Warranty: Availability and terms of product warranties.
Quality Parameters
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Documents Required for Vendor Assessment for Ball point pens

  • For desktop assessment
  • On Companies Letterhead with Stamp and Signature
  1. GST Certificate or Tax Certificate
  2. Registration Certificate (MSME,Incorporation Certificate)
  3. Address proof of registered Address (Electricity bill, Rent agreement, Internet Bill )
  4. Import Export Certificate (Optional)
  5. Quality Certificate (ISO & CE)
  6. License Available for Product Applied ( NSIC, BIS )
  7. Udyam Aadhar or MSME Certificate
  8. Contract or Service Agreement (for contract manufacturing).
  1. Latest & oldest Work order copy
  2. Private Purchase Order Copy of 4 Different Zone (East, West, North, South)
  3. Director Identity Proof Like Passport ,Visa & Aadhar Card
  4. Trademark Certificate
  5. Government Purchase & Private Purchase Order ( Maximum 3 )
  6. Master Company Data, MGT-7 & AOC-4 (For Private Company) or Financial Statement for Other Entities
  7. Test report of the Product ( Where ever Applicable )
  1. Catalogue list
  2. Customize declaration
  3. Debarred / Blacklisted by any government organization in India
  4. Process flow diagram available with firm
  5. Specific process flow diagram available of the products which are being manufactured by the firm (Optional)
  6. List of all the machines involved in the manufacturing process
  7. Monthly manufacturing capacity
  8. Monthly Utilization Capacity against the manufacturing capacity
  9. Quality Assurance
  10. Part wise inspection plan Process (Optional)
  11. Supplier List
  1. SOP (Firm monitor their performance) (Optional)
  2. Rejected Material Process
  3. Customer complaints (Optional)
  4. Is there a safety standard operating procedures manual available with the firm? (Optional)
  5. Does the firm provide warranty/ guarantee or recalling to the product? (Optional)
  6. Research & Development (Optional)
  7. Beneficial Ownership Declaration
  8. List Of Shareholder
  9. List of Directors
  10. Authorization letter in favor of the signing official for certification
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Process of Vendor Assessment

The vendor Assessment is done in two forms: Desktop assessment and Video assessment.

  1. Desktop Assessment - Desktop Assessment (DA) will involve the authentication of the vendor profile, its business experience, financial ability, and production capacity. Noncompliance (NC) will be alerted if there are any problems with the papers that the vendors have uploaded. The vendor's application would proceed to the following round of evaluation once all NCs had been resolved.
  2. Video Assessment - A video call will be made between a distant expert conducting the video assessment and the user of the mobile application. The evaluation as a whole will be geo-tagged. It will entail verifying the processes that have been uploaded for the desktop evaluation.
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GeM Registration Fees

The Govt Fee For GeM vendor Assessment is categorized under the Following slab.

Such as:-

Annual Turnover Vendor assessment Fee inclusive of GST
Up to 20 lakhs ₹ 871.61
From 20lakh - 1Cr ₹ 1743.22
More than 1 Cr ₹ 3486.44
Caution Money Deposit Fees
Seller Turnover less than 1 Crore Rs 5,000/-
Seller Turnover in between 1 Crore and 10 Crores Rs 10,000/-
Seller Turnover more than 10 Crores Rs 25,000/-

Note: The aforementioned Fees is exclusive of GST.

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Conclusion

Vendor assessment on the GeM portal is a vital tool for enhancing procurement processes and fostering vendor growth. By ensuring transparency, fairness, and value for money, GeM contributes to the advancement of public procurement practices. For ballpoint pens, this process guarantees that government entities receive high-quality, cost-effective products from reliable vendors.

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Frequently Asked Questions

What are the specifications of ball point pens listed on GeM?

Ball point pens listed on GeM must comply with the Indian Standard (IS) 3705 for ball point pens. This standard specifies the requirements for the following:

  • Writing length: Minimum of 2200 meters
  • Tip size: 0.5 or 0.7 mm
  • Line width: 0.3 or 0.5 mm
  • Ink color: Black, blue, red, or green

What are the different types of ball point pens available on GeM?

There are a variety of ball point pens available on GeM, including:

  • Basic ball point pens
  • Gel ball point pens
  • Retractable ball point pens
  • Disposable ball point pens
  • Premium ball point pens

What are the factors that affect the price of ball point pens on GeM?

The price of ball point pens on GeM can vary depending on a number of factors, including:

  • The brand of the pen
  • The type of pen
  • The ink color
  • The quantity ordered
  • The delivery location

What is the return policy for orders placed on GeM?

The return policy for orders placed on GeM will vary depending on the product and the seller. However, most sellers offer a return policy of 7 days.

What is the purpose of geo-tagging in video assessment?

Geo-tagging ensures the authenticity and accuracy of the assessment process.

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