GEM Vendor Assessment for Multifunction Machines - Process & Documents

Updated on September 11, 2025 01:28:54 PM

Vendor Assessment is one aspect of vendor validation on the GEM portal.It is for quality assurance of a vendor and its product and services. It is a process for evaluation of vendors and their performance on various predefined parameters. The objective of the assessment is to recognize and develop reliable vendors so that they consistently meet or exceed expectations and requirements of the buyers. GEM Vendor Assessment is mandatory for all OEMs excluding the exempted category.

There are several categories of products and services in vendor assessment. One of them is OEM/Multifunction machines, about which we shall talk in detail about its features and specifications.

The Vendor Assessment portal services for Multifunction Machines on GeM streamline the process of evaluating potential vendors. Through this portal, users can define specific criteria and requirements for multifunction machine suppliers on a centralised platform. Various factors such as product quality, delivery reliability, pricing competitiveness, communication effectiveness, and overall customer satisfaction are considered in vendor evaluation. Government entities can enhance the procurement of multifunction machines by improving efficiency and effectiveness. This assessment promotes consistency and fairness, providing equal chances for all vendors, and enhancing the efficiency and effectiveness of procurement operations. This enables transparency in vendor selection.

  • Deemed OEM Vendor Assessment
  • OEM Vendor Assessment

What is GEM Vendor Assessment for Multifunction Machines?

RITES Ltd. (Rail India Technical and Economic Service) conducts the GeM Vendor Assessment for Multifunction Machines, a required quality and capability verification procedure. Only trustworthy, legitimate, and technically competent vendors are permitted to list and sell multifunction devices, including printers, copiers, and scanners, on the Government e-Marketplace (GeM) , thanks to this evaluation.

Product specifications, manufacturing capacity, financial stability, quality control systems, and adherence to GeM guidelines are the criteria used to evaluate vendors during the assessment. Eliminating redundant or inadequate listings while upholding consistent quality standards for government procurement is the goal.

A three-year Vendor Assessment Certificate is given to the seller upon successful completion of the evaluation. With this certificate, the seller can apply for brand approval, list their multifunction machines under verified categories, and bid on high-value government procurements. Passing the GeM Vendor Assessment is crucial for multifunction device manufacturers, OEMs, and authorized resellers to build credibility, guarantee compliance, and access steady government demand throughout India.

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Benefits of GEM Vendor Assessment for Multifunction Machines

GEM Vendor Assessment for Multifunction Machines on the GeM portal offers numerous advantages for both vendors and government buyers. Here are the key benefits:

  • Direct Access to Government Departments: Vendors gain visibility and access to a wide range of government procurement opportunities.
  • Unified Platform for Bids and Auctions: GeM serves as a one-stop portal for bidding and auctioning products and services.
  • Strong Vendor Rating System: Vendors are rated based on performance, fostering trust and credibility.
  • New Product Suggestion Facility: Sellers can propose new products to meet evolving government needs.
  • Seller-Friendly Dashboard: A user-friendly interface allows vendors to monitor supplies, payments, and orders efficiently.
  • Transparency and Accountability: Ensures fair and transparent transactions between buyers and sellers.
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Specification of GEM Vendor Assessment for Multifunction Machines

The GeM Vendor Assessment for Multifunction Machines ensures that vendors supply efficient, durable, and high-performing machines suitable for printing, scanning, copying, and faxing in official environments.

  • Features: Printing, scanning, copying, and optional faxing must all be supported.
  • Print Technology: High-resolution output from laser or inkjet technology.
  • Print Speed: Sufficient pages per minute (PPM) in accordance with office specifications.
  • Paper Handling: Supports A4, A3, and legal sizes and has multiple tray capacity.
  • Resolution: High DPI (minimum 600 x 600 dpi) for crisp printing and scanning.
  • Duplex Feature: Support for automatic double-sided printing and scanning.
  • User Interface: LCD/touchscreen control panel that is simple to use.
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Quality Parameters of GEM Vendor Assessment

The quality parameters ensure that multifunction machines deliver reliable performance, high-quality output, and long-lasting durability for government and office use.

  • Functionality: Every feature (print, scan, copy, and fax) needs to work flawlessly and error-free.
  • Print Quality: Crisp, high-resolution prints with distinct text and images.
  • Speed Performance: Printing and scanning at a steady pace in accordance with requirements.
  • Connectivity Reliability: Uninterrupted, steady wireless, network, and USB connections.
  • Paper Handling: Papers must be fed into trays precisely and without jamming.
  • Duplex Efficiency: Automatic two-sided scanning and printing ought to function perfectly.
  • User Interface: A responsive control panel or touchscreen makes navigation simple.
  • Duty Cycle Endurance: Needs to be able to sustain the suggested monthly print volume without experiencing any malfunctions.
GeM vendor assessment for multifunction machines
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Documents Required for Vendor Assessment for Multifunction machines

  • For desktop assessment
  • On Companies Letterhead with Stamp and Signature
  1. GST Certificate or Tax Certificate
  2. Registration Certificate (MSME, Incorporation Certificate )
  3. Address proof of registered Address (Electricity bill, Rent agreement, Internet Bill )
  4. Import Export Certificate (Optional)
  5. Quality Certificate (ISO & CE)
  6. License Available for Product Applied ( NSIC, BIS )
  7. Udyam Aadhar or MSME Certificate
  8. Contract or Service Agreement ( For Contract Manufacturing )
  1. Latest & oldest Work order copy
  2. Private Purchase Order Copy of 4 Different Zone (East, West, North, South)
  3. Director Identity Proof Like Passport ,Visa & Aadhar Card
  4. Trademark Certificate
  5. Government Purchase & Private Purchase Order ( Maximum 3 )
  6. Master Company Data, MGT-7 & AOC-4 (For Private Company) or Financial Statement for Other Entities
  7. Test report of the Product ( Where ever Applicable )
  1. Catalogue list
  2. Customize declaration
  3. Debarred / Blacklisted by any government organization in India
  4. Process flow diagram available with firm
  5. Specific process flow diagram available of the products which are being manufactured by the firm (Optional)
  6. List of all the machines involved in the manufacturing process
  7. Monthly manufacturing capacity
  8. Monthly Utilization Capacity against the manufacturing capacity
  9. Quality Assurance
  10. Part wise inspection plan Process (Optional)
  11. Supplier List
  1. SOP (Firm monitor their performance) (Optional)
  2. Rejected Material Process
  3. Customer complaints (Optional)
  4. Is there a safety standard operating procedures manual available with the firm? (Optional)
  5. Does the firm provide warranty/ guarantee or recalling to the product? (Optional)
  6. Research & Development (Optional)
  7. Beneficial Ownership Declaration
  8. List Of Shareholder
  9. List of Directors
  10. Authorization letter in favor of the signing official for certification
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GeM Vendor Assessment Process for Multifunction Machines

The GeM Vendor Assessment is a mandatory procedure that verifies a seller’s credentials, business capacity, and product quality before allowing them to operate fully on the GeM portal.

There are two types of vendor assessment under GeM, based on the seller’s business operations:

Desktop vendor assessment.svg

Desktop Vendor Assessment

  • Desktop Assessment (DA) will involve the authentication of the vendor profile, its business experience, financial ability, and production capacity. Noncompliance (NC) will be alerted if there are any problems with the papers that the vendors have uploaded. The vendor's application would proceed to the following round of evaluation once all NCs had been resolved.
Video vendor assessment.svg

Video Vendor Assessment

  • A video call will be made between a distant expert conducting the video assessment and the user of the mobile application. The evaluation as a whole will be geo-tagged. It will entail verifying the processes that have been uploaded for the desktop evaluation.
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GEM Vender Assessment Fee For Multifunction Machines

The Govt Fee For GeM vendor Assessment is categorized under the Following slab.

Such as:-

Annual Turnover Vendor assessment Fee inclusive of GST
Up to 20 lakhs ₹ 871.61
From 20lakh - 1Cr ₹ 1743.22
More than 1 Cr ₹ 3486.44
Caution Money Deposit Fees
Seller Turnover less than 1 Crore Rs 5,000/-
Seller Turnover in between 1 Crore and 10 Crores Rs 10,000/-
Seller Turnover more than 10 Crores Rs 25,000/-

Note: The aforementioned Fees is exclusive of GST.

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Conclusion

In conclusion, the vendor assessment conducted on the GEM portal Government e-Marketplace has offered insightful information regarding the skills and appropriateness of various suppliers for procurement procedures.

The vendor assessment on the GEM portal serves as a vital mechanism for enhancing procurement processes, nurturing vendor growth, By upholding the principles of transparency, fairness, and value for money, the GEM portal contributes to the overall advancement of public procurement practices.

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Frequently Asked Questions

What is a multifunction machine?

A multifunction machine (MFM) is a device that can perform multiple tasks, such as printing, scanning, copying, and faxing. MFMs are a popular choice for offices and businesses of all sizes, as they can help to save space and reduce costs.

What types of multifunction machines are available on GeM?

GeM offers a wide range of multifunction machines from a variety of brands. Buyers can choose from MFMs with different features and capabilities, depending on their specific needs.

How do I search for multifunction machines on GeM?

To search for multifunction machines on GeM, simply go to the website and enter "multifunction machines" in the search bar. GeM will then display a list of all available MFMs, along with their prices and specifications.

What are some of the benefits of buying a multifunction machine on GeM?

There are several benefits to buying a multifunction machine on GeM, including:

  • Competitive prices: GeM offers competitive prices on all products, including multifunction machines.
  • Wide variety of products: GeM offers a wide variety of multifunction machines from a variety of brands.
  • Transparency: GeM is a transparent platform, and all transactions are recorded and auditable.
  • Convenience: GeM is a convenient way to buy multifunction machines, as buyers can browse and purchase products from the comfort of their own office or home.

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