Government e-Marketplace (GeM) Retainership Program

Updated on October 10, 2025 10:04:14 AM

The Government e-Marketplace (GeM) is a revolutionary digital solution enabling multiple government entities to perform their procurement through an online marketplace. Sellers can create listings through the transparent marketplace to reach government buyers directly and efficiently. Many entities struggle to use the GEM Portal due to its complex operational procedures which they have not learned. Procurements through the GeM platform need both deep knowledge of its regulations and technical skills starting from catalog creation to tender processes and bid submissions.

GeM Retainership Program from Professional Utilities provides businesses with complete assistance to resolve these GeM-related issues. The purpose of our program is to simplify your GeM engagement, including GeM Registration, by assuming total GeM-related work responsibilities. Our GeM expert team takes full responsibility for creating product catalogs and managing them alongside enforcing GeM guidelines as well as tender and bid participation activities. The retainership program from Professional Utilities allows you to give time to business growth as we maintain uninterrupted GeM portal operations.

In this article, we’ll provide a detailed overview of the GeM portal, its benefits for sellers, and how our GeM Retainership Program can help you maximize your opportunities on this platform. From simplifying complex processes to ensuring timely participation in tenders, our program is your key to success on GeM.

  • Deemed OEM Vendor Assessment
  • OEM Vendor Assessment

What is GeM Portal Retainership ?

GeM Portal Retainership helps vendors efficiently manage their participation on the Government e-Marketplace (GeM). It provides support for registration, vendor assessment, and compliance requirements, ensuring that sellers meet all necessary standards to operate on the portal.

The retainership also includes bid management, Brand and Product Listing , and ongoing guidance to navigate tenders and updates. By using these services, vendors can focus on their core business while experts handle technical processes, improving efficiency and increasing the chances of winning government contracts.

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Roles to be Performed by GeM Expert

To participate in a live tender on GeM vendors are required to fulfil the following prerequisites.

Catalog & Category Creation :

Product categories & catalogues are usually created during the listing procedure on the portal. Sellers can create more than 1 catalogue & categories for various products.

Brand Listing :

Manufacturers on the GeM can list their brands on the portal to stand out from the other vendors. The brands can be listed is as follows.

  • Trademark registered brands
  • Brand but not registered with Trademark
  • Unbranded manufacturers

Product Listing :

It is an essential step or all manufacturers to list their products & services on the government e-marketplace (GeM) to participate in public procurement. To register their products on the portal manufacturers are required to go through an assessment or exemption from it.

Manage & Approvals of Resellers :

Once the vendors get access to the OEM panel they can manage & authorise resellers for their quadrant 2 and quadrant 3 products through the OEM dashboard.

Bid Participation :

As we know the government procure more than 30% of its goods and services from the GeM portal alone and to take advantage of this opportunity MSMEs need to get listed on the portal.

When the requirements occur, government entities open tenders on the portal, which can be accessed by GeM vendors & only registered sellers can participate in it. Under our retainership we will be responsible for taking care of bid participation on your behalf.

Our experts will make sure that you will get comprehensive details of bids and participate in all the relevant thender for better exposure on the GeM e-Marketplace.

Competitor Analysis :

Competitor analysis for government tenders is a crucial step in preparing a winning bid for a government contract. It involves analyzing the competition to identify their strengths and weaknesses, and understanding the bidding process to determine the best strategy for winning the tender.

With the help of our GeM expert you won't have to worry about it at all.

Bid Creation :

Bid creation is a critical step in the procurement process on GeM, and it requires careful preparation and attention to detail to ensure that your bid is competitive and meets the requirements of the procuring agency.

In the bid creation process, you are required to provide detailed information about your company, the goods or services you are offering, your proposed price, delivery timeline, and any other relevant information.

L1 Comparison :

Our GeM experts will carry out an L1 comparison for all the awarded bids and participated bids to deduce the discrepancy. It will provide a comprehensive insight of the market and the overall competition on the government e-Marketplace portal for respective product categories.

Reseller Appointment

Once the vendors get access to the OEM panel they can manage & authorized resellers for their quadrant 2 and quadrant 3 products through the OEM dashboard.

Continuous Monitoring :

Our Team of GeM experts will have monotonous eyes for any update or discrepancies on your profile on the GeM portal.

Invoice Creation on GeM :

Generating an invoice for all the awarded bids & procurement on the gem portal.

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Benefits of GeM Retainership Program

Our GeM Retainership Program offers several advantages for vendors looking to streamline their GeM registration and tender participation:

  1. Fewer Follow-Ups: With expert guidance, reduce the number of follow-ups and focus on growing your business.
  2. Low Service Charges: Enjoy affordable service fees, ensuring value without compromising on quality.
  3. Paperless Procedure: Experience a completely paperless registration process that saves time and minimizes errors.
  4. Quick & Hassle-Free Process: We ensure a fast, smooth registration process, eliminating delays and complications.
  5. Timely Bid Participation: Stay on top of open bids and actively participate with timely updates.
  6. Targeted Tender Monitoring: Our dedicated team closely monitors and notifies you of all relevant tenders based on your business requirements.
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Sell your products and services to government buyers by becoming an Original Equipment Manufacturer (OEM) on GeM

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Conclusion

GeM "Government e-Marketplace" has been a success story for thousands of MSMEs across India since its inception. Various government entities do procurements through the GeM portal from various vendors listed on GeM. however due to complexity & lack of knowledge on the government procurement procedures MSMEs are not able to utilities GeM benefits at its extent.

To address this issue we have come up with a retainership program where they can avail our services on cost-effective pricing without any hassles.

Why Professional Utilities?

At Professional Utilities, we leverage our industry knowledge and expertise to help businesses navigate complex regulations, minimize risks, and optimize operations for maximum efficiency and profitability.

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Frequently Asked Questions (FAQs)

What is cost of GeM vendor assessment?

The government fee for vendor assessment depends on the annual turnover of the company.

What is the process of GeM vendor assessment?

The vendor assessment is done by RITES "Rail India Technical and Economic Service" at different stages. The purpose of the assessment is to ensure the quality of the product & service and also to boost micro, small and medium industries.

Who can apply for GeM portal registration?

All MSMEs and manufacturers can apply for GeM portal registration.

How to participate in GeM bidding process?

To participate in the bidding process sellers first needs to have OEM status and access to OEM panel, and they are also required to list their brand, product and services.

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