ZED Silver Certificate - Fees, Process , Documents Required

Updated on March 12, 2024 11:46:22 AM

ZED Silver certificate is the middle level of certification offered by the ZED (Zero Defect Zero Effect) It is a middle level of certification offered by the ZED Scheme, which is a government-backed initiative to help Micro, Small, and Medium Enterprises (MSMEs) improve their quality, safety, and environmental performance.

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Importance of ZED Silver Certificate

The importance of the ZED Silver certificate can be summarized in the following points:

  • Increased customer confidence: ZED Silver certification demonstrates to customers that an MSME has met a set of rigorous requirements in the areas of quality, safety, and environmental performance. This can give customers peace of mind and increase their confidence in the MSME's products or services.
  • Improved brand image: ZED Silver certification can help to improve an MSME's brand image. This is because it shows that the MSME is committed to quality, safety, and environmental performance. This can make the MSME more attractive to customers, suppliers, and investors.
  • Reduced costs: ZED Silver certification can help to reduce costs in a number of ways. For example, it can help to reduce waste, improve efficiency, and save energy. This can lead to lower operating costs and increased profitability.
  • Increased productivity: ZED Silver certification can help to increase productivity in a number of ways. For example, it can help to improve employee morale, reduce accidents, and improve quality. This can lead to higher output and lower costs.
  • Enhanced employee morale: ZED Silver certification can help to enhance employee morale. This is because it shows that the MSME is committed to the well-being of its employees. This can lead to increased job satisfaction, reduced turnover, and improved productivity.
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Documents For ZED Silver Certificate

  • Business registration certificate: This is a document that proves that the MSME is legally registered as a business entity.
  • Proof of ownership or lease of premises: This is a document that proves that the MSME owns or leases the premises where it operates.
  • Product or service catalogue: This is a document that lists the products or services that the MSME offers.
  • Quality management system (QMS) documentation: This is documentation that describes the MSME's QMS, including its policies, procedures, and records.
  • Pational health and safety (OHS) documentation: This is documentation that describes the MSME's OHS management system, including its policies, procedures, and records.
  • Environmental management system (EMS) documentation: This is documentation that describes the MSME's EMS, including its policies, procedures, and records
  • Assessment report: This is a report that the MSME completes to assess its own compliance with the ZED Silver requirements.
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Process For ZED Silver certificate

The process for acquiring Silver ZED certificate are as follows:

  • Take the ZED Pledge: This is the first and initial step for acquiring a ZED Silver certificate, this is basically the commitment to all the principles of zero defect and zero effect.
  • Apply for Silver Certification: The basic documents and information of your business are to be submitted in this step and you need to pay the required fees as well.
  • Submit your basic information and documents: This includes information about your company, your products, and your quality management system.
  • Complete the desktop verification: An assessor will review your submitted information and documents to verify your compliance with the ZED Silver requirements.
  • Undergo an onsite assessment: An assessor will conduct a remote assessment of your company's operations to assess your compliance with the ZED Silver requirements.
  • Receive your ZED Silver Certificate: If you are successful in all the steps you will be issued a ZED Silver certificate by professional utilities
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Validity For ZED Silver certificate

The validity for Silver ZED certificate is valid for 3 years for renewal process the MSME must undergo a surveillance audit every 3 years

Fees For ZED Silver certificate

The Fees for Silver certificate are as follows:

Certification level Government fees Professional fees
Silver 40,000 25,000

Note: The aformentioned Fees is exclusive of GST.

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Parameters for ZED Silver certificate

  1. Leadership: Leadership plays a vital role in making initative any effort needs strong leadership to be successful. Taking action to uphold the ZED ideals can show commitment to them responsibility for the efficiency of the system, evaluating ZED performance parameters while encouraging advancement.
    Requirements:
    • Roles & Responsibilities at all levels are clearly defined & documented
    • Organogram is established
    • Organizational Performance including regulatory compliances, quality, product & occupational safety and environmental performance is reviewed regularly for compliance and meeting the set objectives
  2. Swachh Workplace:Swachh workplace enhances the environment and the image in the the eyes of clients,Stakeholders and also boosts the moral of the people who are working in the organization as well. Additionally, it is required in many industries to maintain a clean, hygienic, clutter-free, and organized work environment (Swachh workplace). There are many strategies to maintain a swachh workplace, including Good Manufacturing Practices (GMP), Good Hygienic Practices (GHP), 5S, etc.
    Requirements:
    • SOPs for cleaning & hygiene in place addressing the nature of products, processes, customer & regulatory requirements.
    • All equipment, tools, work spaces & areas are maintained clean, uncluttered & organized as per the SOPs & requirements.
    • Cleanliness & hygiene is propagated & emphasized across the supply chain Mechanism for periodic audit for cleaning, hygiene & cleaning validation (where applicable) is in place.
    • Mechanism for periodic audit for cleaning, hygiene & cleaning validation (wherever applicable) is in place
  3. Occupational workplace safety:This criterion evaluates the organization's capacity to ensure workplace safety and compliance with safety regulations. Safety lapses may result in the loss of property and lives, which could result in legal action and reputational damage. An organization should develop a Safety Policy and thorough action plans to address the safety concerns of all stakeholders, including (but not limited to) employees, contract workers, supply chain, and community members, in order to provide a safe working environment.
    Requirements:
    • Formal safety policy in place.
    • Systems are in place to
    • Identify all safety aspects and communicated regularly to all employees, contract workers and supply chain partners
    • Impart regular Safety trainings to employees and contract workers. Also includes supply chain partners as required
    • Ensure that relevant PPEs are used by the employees
    • Develop safety systems, as required
    • Conduct mock drills involving employees and contract workers
    • Safety forms a part of the Key Performance Indicators (KPIs) of employees
    • The organization has implemented
    • All relevant safety systems
    • Mechanism of investigation of accidents/incidents/near-misses with Root cause analysis (RCA) and Corrective & Preventive actions (CAPA)
    • Periodic mock drills involving employees and contract workers
    • Re-training and re-deployment of work accident victims, if necessary, apart from compensation as per WCA
    • Periodic safety audits
    • Periodic review of safety systems & performance is conducted by the Senior Management
  4. Measurement of timely delivery: All of the production activities' scheduling and planning results in on-time delivery. It is a crucial factor in determining consumer satisfaction. In terms of "ontime full delivery," which quantifies the number of deliveries that are supplied On Time, In Full (OTIF), this metric evaluates the capacity of various operations to deliver on time
    Requirements:
    • Adherence to process delivery contracts is measured and monitored
    • Mechanism to periodically review the delivery performance by the Senior management, is in place
    • Quality Policy is in place
    • Quality requirements for products and processes are established and monitored
    • Training is imparted to all relevant people
    • Periodic quality audits are in place
    • Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) processes are in place
    • Mechanism of Review of Quality Management System by Senior management is in place
  5. Quality Management: An organization must use quality management in order to survive and remain competitive in the market. The company should outline the scope of its Quality Management System, which should include all of its internal and external processes and products.
    Requirements:
    • Quality Policy is in place
    • Quality requirements for products and processes are established and monitored
    • Training is imparted to all relevant people Periodic quality audits are in place
    • Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) processes are in place
    • Mechanism of Review of Quality Management System by Senior management is in place
  6. Human resource Management: The success of every organization is greatly influenced by its people/employees. As a result, the firm needs to concentrate on improving its employees' skill sets. In order to effectively construct strategies for people development at all levels to improve the skills of the workforce, businesses must first assess the competence or skill levels of their personnel. Then, they must identify training & skill development needs and gaps. The company should also have procedures for maintaining employee engagement.
    Requirements:
    • HR Processes are defined
    • People development plans including induction training and employee engagement is in place for all employees
    • Detailed technical skill mapping in place extending to soft skills, environmental, safety and energy conservation areas backed with training for deploying people for different tasks
    • Review mechanism of people development and engagement plans/initiative
  7. Daily Work Management: Daily Works Management (DWM) is a system that enables the management of departments and functions, with the process owners defining, standardizing, controlling, and improving their processes.
    Requirements:
    • Process to set & review targets for Quality, Cost & Delivery (QCD) that are clearly linked with the long-term strategy, for all product lines, is established
    • Daily targets on QCD are suitably displayed and all relevant employees are aware
    • Status & trends on QCD are displayed and shared electronically
    • Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) processes are in place
    • Mechanism to review the effectiveness of Daily Works Management is in place
  8. Planned Maintenance & Calibration: The smooth running of machinery, devices, and equipment is made possible by planned maintenance, which also guarantees timely production and delivery. In order to design a schedule of maintenance that will prevent unexpected breakdowns of the machinery, equipment, and devices, there must be a system in place for identifying the maintenance requirements (including calibration) of those items.
    Requirements:
    • Preventive Maintenance and calibration plan, as applicable, is in place for all machines/ equipment /devices
    • Maintenance and calibration, as applicable are carried out periodically, as per the plan
    • Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) processes are in place
    • Trends of Mean Time To Repair (MTTR) & Mean Time Between Failure (MTBF) are reviewed
  9. Process Control: Process control is a major component of a production system since it seeks to guarantee that the processes consistently produce the required results. An active process change, adjustment, or correction based on the findings of process monitoring is referred to as a robust process control.
    Requirements:
    • Critical processes are proactively planned and established considering the process control requirements based on product, process, customer, organizational & legal requirements
    • SOPs for control of all critical and non-critical processes are established Monitoring of all critical processes is in place
    • Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) processes are in place
  10. Product Quality & Safety (Testing / Certification): The organization must determine and ensure the necessary testing and certification requirements for the products & processes (where applicable) in order to maintain product quality & safety.
    Requirements:
    • All relevant product quality and safety requirements are identified
    • The relevant product quality and safety requirements are fulfilled through requisite testing/ certification, as applicable
    • Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) processes are in place
    • Mechanism of review of product quality & safety by Senior management is in place
  11. Material Management: Planning, managing, and regulating all of the operations involved in the flow of materials into an organization is done through the use of the material management strategy. Every firm needs a productive material management system to remain competitive in the market. The primary goals of the material management function, often known as the well-known 5 Rs of materials management, are to acquire goods and services that are of the appropriate quality, quantity, timing, source, and cost.
    Requirements:
    • Material management planning is done for maintaining optimal inventory
    • Inventory control mechanism is in place
    • SOPs/processes are established for ensuring timely availability of materials and suitable handling & management of the materials to reduce contamination, damages, losses, unintended hazards etc.
    • Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) processes are in place
  12. Energy Management:Dependable systems because it conserves vital resources and lowers carbon footprint, energy efficiency is a sign of ethical manufacturing. Furthermore, one of the main financial factors that directly affects the bottom line in a manufacturing business is energy. Electrical energy, fossil fuel energy, and renewable energy are all included in this parameter.
    Requirements:
    • All energy sources are identified & targets are set for energy saving
    • Employees are trained in energy management
    • Periodic energy audits are in place
    • Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA) processes are in place
  13. Environment Management: The organization must ensure that it complies with regulatory standards and should have put in place appropriate systems to monitor and improve compliance.
    Requirements:
    • Systems are in place to identify and manage:
    • The emissions, effluent discharge and waste management to conform to regulations/norms
    • plant, equipment and systems required to meet the emissions/discharge norms and waste management requirements are in place
    • Poot Cause Analysis (RCA), Corrective and Preventive Actions (CAPA) processes are in place
    • Employees are trained on Environment Management Systems
    • Periodic Environmental audits are conducted
  14. Measurement & Analysis: The Senior management must identify and measure the important processes with the goal of improving them in order to objectively assess the performance of the organization.
    Requirements:
    • Processes to establish targets, measure & periodically review the following by the Senior management, are in place: Defects
    • Rework
    • Rejection
    • Defects
    • Customer Satisfaction
    • Root Cause Analysis (RCA), Corrective Action and Preventive Action (CAPA) processes are in place
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Conclusion

The ZED Silver certificate is a valuable asset for MSMEs. It can help to improve customer confidence, brand image, costs, productivity, and employee morale. If you are an MSME that is looking to improve your business, then ZED Silver certification is a great option to consider. The process for obtaining the ZED Silver certificate can be daunting, but it is worth the effort. The benefits of achieving ZED Silver certification are numerous and can help your business to thrive.

In conclusion, the ZED Silver certificate is a valuable asset for MSMEs that are looking to improve their business. The benefits of achieving ZED Silver certification are numerous and can help your business to thrive. If you are an MSME that is considering pursuing ZED Silver certification, I encourage you to do your research and contact the ZED Scheme website for more information.

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Frequently Asked Questions (FAQs)

What is the cost of ZED Silver Certificate?

The cost of ZED Silver Certificate is slightly higher than the cost of ZED Bronze Certificate. However, there are still a number of financial incentives available to help MSMEs cover the cost of certification.

How do I apply for ZED Silver Certificate?

The application process for ZED Silver Certificate is similar to the application process for ZED Bronze Certificate.you can visit on our professional utilities website and follow the instructions. You will need to provide some basic information about your business, and our executives will assist you.

What are the benefits of ZED Silver Certificate?

The benefits of ZED Silver Certificate are similar to those of ZED Bronze Certificate, but they are more significant. These benefits include:

  • Increased customer confidence
  • Improved access to markets
  • Reduced costs
  • Improved productivity
  • Enhanced brand image
  • Eligibility for government subsidies and incentives

How do I upgrade to ZED Silver Certificate?

If you already have a ZED Bronze Certificate, you can upgrade to a ZED Silver Certificate by following the instructions on our website You will need to provide evidence that you meet the enhanced requirements for ZED Silver Certificate.

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