Retail Drug License Registration in India - Process, Fees & Documents

Retail Drug license registration is a type of drug license required to those enterprises who intends to sell medicines including OTC products directly to customers in India. The objective of issuing a drug license to the retailer aims at regulating the sale of generic and non-generic medicines in India and also to enhance trust of consumers in the market. Drug License Registration also permits the retail sale of medicines as well as for other traditional businesses relating to drugs in India.

Obtaining a retail drug license in India is an important step taken to save the public health from fake/expired medicines, and ensure legality under the Drugs & Cosmetics Act, 1940. Professional Utilities team brings structured regulatory expertise in managing Retail Drug License registrations across India. We ensure that all procedural requirements are met enabling retail drug operations to run with confidence while we handle the retail drug licensing procedure with professionalism.

Retailer Drug License Certificate Sample

  • Form-20B
  • Form-21B
Retail Drug  License Certificate Sample
Retail Drug  License Certificate Sample

Procedure for Retail Drug License Registration

Given below is the complete registration process for retail drug license registration in India:

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Documents Required For Retail Drug License registration

Given below are the requisite documents for Retail Drug License Registration:

  1. Details of Applicant
  2. Proof of Business
  3. Affidavit from the Registered Pharmacist or Competent Person
  4. Proof of Qualification is Required
  5. Address Proof and Identity Proof of Applicant
  6. Key Plan and Site Plan of the Premises
  1. Affidavit of Non-Conviction Regarding Proprietor or Director
  2. FSSAI License (if required)
  3. Registration with Respective Pharmacy Council is Required
  4. Appointment Letter or Bio Data of Pharmacist
  5. Proof of Premises, such as Sale Deed, Utility Bills, or Rent Agreement if Rented
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Fees For Retail Drug License Registration

The total fee for obtaining a Retail Drug License with Professional Utilities is INR 40,999/-, including government fees

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Retail Drug License Registration in India

Business of medicines is one of the traditional businesses of India, wherein an individual can visit and buy medications for himself easily. For controlling such businesses, it has been made mandatory by the govt. that all the businesses of retail must obtain medical license to conduct their operations of business in India. One must obtain the retail drug license registration by submitting form 19A as per D&C Rules.

Retail drug business typically run on the following business models:

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Online Retail Business Models in a Glance

Online Retail Business can be categorised based on threse models.

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Requirements for Starting a Retail Medical Store in India

Prerequisites to start a retail pharmaceutical business in India are:

Classification of Products under Drugs & Cosmetics Act, 1940

Products are classified under the following categories for sale in market:

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Benefits of Retail Drug license certification

The key advantages of Retail Drug License certification are:

Key Compliances for Retail Drug License Holders

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Apply for Your Retail Drug License with Professional Utilities

Retail drug license registration is essential for businesses engaged in the sale of pharmaceutical products in India. As the sector is strictly regulated to protect public health, obtaining the license from the State Licensing Authority ensures lawful operations and regulatory compliance.

Timely retail drug license registration helps maintain business continuity, avoid penalties, and build customer trust. Professional Utilities offers comprehensive support throughout the registration process to ensure smooth documentation and approval.

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It was professional and friendly experience quick response and remarkable assistance. I loved PU service for section 8 company registration for our Vidyadhare Foundation.

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I needed a material safety data sheet for my product and they got it delivered in just 3 days. I am very happy with their professional and timely service. Trust me you can count on them.

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Thank you so much Professional Utilities team for their wonderful help. I really appreciate your efforts in getting start business. Pvt Ltd company registration was smooth yet quick.

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I applied for Drug licence and company registration and their follow-up for work and regular updates helped me a lot. They are happily available for any kind of business consultancy.

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FAQ’s on Retail Drug Licesne Registration

What is a retail drug license?

A retail drug license is a legal authorization granted by the State Drug Control Department to sell drugs and pharmaceutical products directly to end users through a pharmacy or medical store.

Which licence is required for retail pharmacy?

A retail pharmacy in India is required to have a Retail Drug License, which is issued by the State Drugs Control Department, in the form of Form 20 for general drugs and Form 21 for drugs specified in Schedule C and C(1) of the Drugs and Cosmetics Rules, 1945.

What is Form 19 in Retail Drug License?

Form 19 is the prescribed form of application as provided in the Drugs and Cosmetics Rules, 1945 (Rule 59(2)), which is used for the grant or renewal of a retail/wholesale license for dealing in drugs. It is used to seek permission to sell, stock, or distribute drugs except those included in Schedule X

What is Form 20 and Form 21 drug license?

Form 20 and Form 21 are the compulsory licenses required under the Drugs and Cosmetics Act, 1940, for running a retail outlet in India. While Form 20 is required for the retail sale of general medicines or allopathic medicines, Form 21 is required for the retail sale of drugs covered under Schedule C and C(1) such as biological drugs and vaccines.

How to apply for retail drug license online?

To apply for a retail drug license online, the applicants are required to register on the portal of the respective State Drugs Control Department, fill in Form 19, and upload the necessary documents and pay the necessary fees. Upon the submission of the application and inspection by the authorities, the license is issued within 30-60 days.

Is a pharmacist mandatory for a retail drug license?

Yes, a registered pharmacist is mandatory for obtaining a retail drug license for a pharmacy store in India.

What is the minimum area required for a retail drug license?

The minimum area required to obtain a retail drug license is 10 square meters whereas to obtain a drug license for both wholesale and retail operations is 15 square meters.

What equipment is required for a retail pharmacy?

A retail pharmacy needs to have dispensing equipment, storage facilities such as refrigerators and shelves, and basic technology such as computers and pharmacy software to keep records. The retail pharmacy also needs basic safety equipment such as fire extinguishers, waste disposal containers, and security devices.

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